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Get started on your journey towards a better you.

1

Find a provider.

Finding the right provider for you may take some trial and error. Browse our over 300 licensed providers or contact our intake team who will work with you to match you with the best fit for your age, insurance, location, reason for treatment, and more. Beyond that, it comes down to personality and style which you will be able to assess at your first appointment.

2

Schedule your first appointment.

Schedule an appointment with our intake team via...

We will need your contact information, insurance information (if applicable), scheduling availability, and your location preference.

See a provider via...

3

Prepare for your first appointment.

Our intake staff will provide you with instructions on how to complete your paperwork which will be due several days before your session. This provides necessary information for your provider and CCWM to facilitate your services.

If you are using insurance, our billing staff will look up your insurance benefits to obtain an estimate of your mental health coverage. It is important to be familiar with your insurance benefits to avoid unexpected costs. As a courtesy, our staff will notify you if your cost is estimated to be $50 or more before your first session. Payment is due at the time of service. If your session is held virtually, your card will be charged one business day after your appointment.

Attend your appointment.

To ensure you receive the full benefit of your scheduled appointment, we kindly ask that you arrive on time. Plan ahead for traffic, technical difficulties, etc. as every minute of your appointment is valuable and we want to ensure you receive thorough care.

4

5

Schedule your next appointment.

Schedule your follow up appointment with our front desk staff or by contacting our office.

If you felt that your provider was not a good fit for you, please don't hesitate to let us know. We have a wide variety of providers with different backgrounds, education, experience, personalities, etc. We would be happy to assist in finding someone else if requested.

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